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Susan Justus

VP & Head of Learning & DevelopmentThe New York Times

New York, NY

Member Since November 2023


Coaching & Mentoring
Talent Development
Team Building & Leadership


Driven by a passion to help others succeed, Susan draws on more than 20 years of experience in talent development to help professionals at all levels reach their goals. She currently serves as the vice president of learning and development for The New York Times in N.Y.C., where she helps team members at all levels find clarity, confidence and purpose through dynamic professional development programs. Susan brings to the company a proven success record for building talent development departments from the ground up, advancing existing growth cultures and revolutionizing stale or ineffective programs within several organizations across various industries. As a coach, Susan begins with identifying individual talent and then utilizing a strategic method to help individuals embrace motivations and inherent strengths as they embark on their career journeys. A broad thinker with a strong growth mind-set, Susan offers a unique and deep understanding of leadership behaviors, life motivations, turning imposter thoughts into opportunities, corporate insight and cross-cultural influences. She works with independent clients as well as organizations such as Bravely and the CoachDiversity Institute. Throughout her career, Susan has helped build learning cultures within several industries, including financial services, business consulting, advertising, financial tech, insurance and media/publishing. Susan holds an M.S. in human resources management from the New School University and she is certified by the International Coaching Federation (I.C.F.), Certified Life Coaching Institute and New York University.

Published content

5 L&D Leaders Share the Best Advice They’ve Received

expert panel

When it comes to learning and development (L&D), leadership is a crucial element in shaping the future of organizations and their workforce. L&D leaders are entrusted with nurturing talent, fostering growth, and ensuring that employees continually acquire the skills needed to excel in their roles. Below, L&D Think Tank members share the invaluable advice they've received throughout their careers — advice that has not only shaped their leadership journeys but has also positively impacted the development of countless individuals and organizations. From mentorship to innovation, these leaders share the wisdom that has guided them on their paths to excellence in L&D.

10 Strategies from L&D Leaders on Prioritizing Personal Development

expert panel

Stepping into the shoes of a learning and development (L&D) leader involves not only cultivating the growth of others but also investing in one's own continuous learning journey. Below, L&D Think Tank members share the insightful practices of L&D leaders who prioritize their personal development amidst the demands of shaping organizational learning cultures. From embracing emerging trends to adopting innovative learning methodologies, these leaders exemplify how investing in oneself enhances leadership effectiveness. Explore the nuanced strategies that L&D leaders employ to stay at the forefront of their field and drive transformative change within their organizations.

Company details

The New York Times

Company bio

The New York Times is powered by the idea that independent, deeply reported journalism fuels a healthy and engaged society. Our reporters, columnists, editors, engineers, designers, data analysts, developers and marketers breathe life into the most important topics of our time and tell stories that might otherwise go untold. Whether bringing new truths to light with our reporting, building innovative products that deliver a best-in-class digital experience, or analyzing data to understand how we can best serve our readers, our people power the world’s top destination for journalism. Working at The Times means envisioning and developing the future of journalism. Bring your passion, perspective and experience and join us as we seek the truth and help people understand the world. Check out our career opportunities ( and follow our page to connect with Times employees, journalists and readers.



Area of focus

Human Resources

Company size

5,001 - 10,000

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