Member Since November 2023
Over 15 years' experience leading global learning and organisational development teams, across diverse sectors including Business Process Outsourcing (BPO), Management Consultancy and Technology. Specialties include: Strategic L&D, learning management, learning culture, learning strategy, organisational development, blended learning, digital innovation, learning technology, emerging technology, leadership programme design and development, succession planning.
Stepping into the shoes of a learning and development (L&D) leader involves not only cultivating the growth of others but also investing in one's own continuous learning journey. Below, L&D Think Tank members share the insightful practices of L&D leaders who prioritize their personal development amidst the demands of shaping organizational learning cultures. From embracing emerging trends to adopting innovative learning methodologies, these leaders exemplify how investing in oneself enhances leadership effectiveness. Explore the nuanced strategies that L&D leaders employ to stay at the forefront of their field and drive transformative change within their organizations.
Excerpt: From skill obtainment to employee satisfaction, measuring the success of your onboarding program — and improving it as needed — is critical to reaching operational efficiency. While recruiting and hiring the best candidates is crucial, it’s the training new employees receive during their onboarding that leaves a lasting impression of your organization and prepares them for success in their new role. Your new hire training program needs to not only engage new employees in the company culture but also develop the skills and knowledge they need to quickly become contributing members of the organization. Below, seven L&D Think Tank members share the metrics they value most when evaluating the success of a new hire training program. From skill obtainment to job satisfaction, these measurements can showcase your onboarding program’s effectiveness or help you make necessary improvements that lead to new hires' success.
Abtran is a leading provider of Customer and Business Process Management (BPM) and Outsourcing (BPO) services. Trusted by clients in highly-regulated sectors in Transport, Utilities, Financial Services and Government, we design, implement and deliver end-to-end service solutions which are flexible, scalable, compliant and deliver a great customer experience. The mission of Abtran is to make it easy by delivering a complete, seamless service experience. To achieve this, we standardise, we simplify and we empower our people to cut through complexity. This is Abtran. This is Service.