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Jay Fortuna

VP of Learning and Organizational DevelopmentGoHealth

Chicago, IL

Member Since November 2023


Jay Fortuna leverages his leadership and development expertise to create high functioning and innovative teams that are motivated and inspired to enhance the L&OD landscape across all industries. As a result of his methods, Workforce Magazine 40 under 40, the Stevie Awards, Brandon Hall, CLO Learning in Practice have recognized and awarded his work. Through thoughtful and practical strategies, Jay actively empowers individuals and companies alike. By always leaning on his connection to the business and ability to effectively communicate, Jay ensures that all audiences have amplified confidence in their execution to the task at hand. With development as his core skill, he continues to build and execute innovative and engaging learning designs.

Published content

10 Strategies from L&D Leaders on Prioritizing Personal Development

expert panel

Stepping into the shoes of a learning and development (L&D) leader involves not only cultivating the growth of others but also investing in one's own continuous learning journey. Below, L&D Think Tank members share the insightful practices of L&D leaders who prioritize their personal development amidst the demands of shaping organizational learning cultures. From embracing emerging trends to adopting innovative learning methodologies, these leaders exemplify how investing in oneself enhances leadership effectiveness. Explore the nuanced strategies that L&D leaders employ to stay at the forefront of their field and drive transformative change within their organizations.

7 L&D Leaders Share the Metrics that Matter in a New Hire Onboarding Program

expert panel

Excerpt: From skill obtainment to employee satisfaction, measuring the success of your onboarding program — and improving it as needed — is critical to reaching operational efficiency.  While recruiting and hiring the best candidates is crucial, it’s the training new employees receive during their onboarding that leaves a lasting impression of your organization and prepares them for success in their new role. Your new hire training program needs to not only engage new employees in the company culture but also develop the skills and knowledge they need to quickly become contributing members of the organization.  Below, seven L&D Think Tank members share the metrics they value most when evaluating the success of a new hire training program. From skill obtainment to job satisfaction, these measurements can showcase your onboarding program’s effectiveness or help you make necessary improvements that lead to new hires' success. 

GoHealth’s L&D Leader Talks Leveraging Metrics to Gain C-Suite Support


When it comes to securing executive buy-in for L&D, VP of learning and organizational development Jay Fortuna explains why building an effective onboarding program is the place to start

6 Tips on Delivering a Digital Employee Onboarding Program to Engage New Hires


First impressions during a company’s onboarding process are critical. Learn how five companies designed their programs with new hire retention in mind.

Interview Questions Every L&D Leader Should Ask


Building your L&D team? Whether you’re hiring instructional designers, facilitators, or senior leaders, these questions may help you find the perfect candidate.

Company details


Company bio

As a leading health insurance marketplace, GoHealth’s mission is to improve access to healthcare in America. For customers, enrolling in a health insurance plan is confusing and difficult, and seemingly small differences between plans can lead to significant out-of-pocket costs or lack of access to critical medicines and even providers. We use our technology, agents, and expertise to cut through the confusion and get customers enrolled in a plan with the right coverage and benefits.


Hospital & Health Care

Company size

1,001 - 5,000